Important notice
If you have been issued with a fixed penalty notice (FPN) for dropping litter, waste etc, then you have 14 days from the date of issue to pay the fine. If you don’t pay within 28 days, the case will go to court, where you could receive a fine of up to £2,500 plus costs.
A Fixed Penalty Notice commonly known as a FPN is a financial penalty that the Council can charge for things like flytipping, littering and breaches of household waste duty of care. This allows us to issue these as an alternative to prosecution.
How to pay?
Online
To pay by debit card via the internet, hit the 'Pay your FPN online' button, choose ’other payments’ ‘environment and waste’ then select the right fine type for online payments.
By phone
You can pay at any time by calling our customer services line on 08085 834333 and selecting Option 4 for all other enquiries,
In person
You can pay by card, cash or cheque at our Customer Services Centre, Main Floor, Coventry Central Library, Smithford Way, Coventry CV1 1FY.
Opening hours
Monday to Friday between 9am and 5pm (excluding Bank Holidays). You will need your Fixed Penalty Notice paper and the name and address of the offender.
By post
Cheques and postal orders should be made payable to Coventry City Council. Please write your Fixed Penalty Notice number and the name and address of the offender who was issued on the back. The Fixed penalty notice number can be found in the top right corner of the notice you received from us and will be a 6-digit reference number.
Customer Services
Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.