Coventry Alternative Provision (CAP) - Print version

Introduction to Coventry Alternative Provision (CAP)

Coventry Alternative Provision (CAP) is a well-established service within Coventry Local Authority, operating as part of the Education Entitlement and Enrichment Service. CAP is dedicated to ensuring that schools and academies across Coventry have access to a high-quality and diverse range of Alternative Provision (AP) options. We work closely with educational settings to support the successful placement of students, while rigorously quality-assuring all provisions through a robust quality framework.

Our service helps schools and academies gain a comprehensive understanding of the value and impact of Alternative Provision. We embed high standards and best practices into every aspect of our delivery, ensuring consistency and excellence across the board.

We strongly recommend that schools and academies access AP through Coventry Alternative Provision. Our established framework ensures that all training providers operate in line with both local and national guidance.

Please note that CAP does not assume responsibility or accountability for any AP placements arranged independently by schools or academies outside of our framework.

Through the Coventry Alternative Provision Graduated Model, we offer a wide range of courses that support schools in delivering a broad and balanced curriculum. All training providers partnered with CAP have successfully completed Coventry City Council’s rigorous procurement process, demonstrating their ability to meet the service’s high standards.

Recognising the growing demand for Alternative Provision, CAP is committed to maintaining a responsive and inclusive offer. We adopt a person-centred approach, aiming to enhance each student’s educational experience through tailored support.

Our Multi-Agency Graduated Model operates across four tiers (Tiers 1 to 4), providing a structured pathway designed to help young people remain in mainstream education wherever possible. This model includes:

• Universal Support
• Targeted Early Intervention
• Time-Limited Intensive Placements 
• Preventative Placements 

Each tier is designed to deliver the right support, in the right place, at the right time—ensuring that every student receives the support they need based on their assessed needs.

View our Graduated Model [https://www.coventry.gov.uk/work-related-learning/coventry-alternative-provision-graduated-model-support-2025-2026/7]

What our work includes

Coventry Alternative Provision (CAP) leads a strong collaboration between schools, academies, and training providers across Coventry to ensure that high-quality Alternative Provision is both available and accessible to students in education.

Our core responsibility is to source and procure a wide range of educational opportunities through Coventry City Council, working only with training providers who meet rigorous quality standards. CAP manages this offer in alignment with a robust framework, ensuring consistency and excellence across all provisions. This includes the coordination, monitoring, and ongoing support of each placement.

Our team is made up of experienced and diverse professionals who are dedicated to supporting schools and academies in raising the attainment and aspirations of young people through effective and meaningful Alternative Provision.

Coventry Alternative Provision (CAP) Team

We are proud to have a team of highly dedicated professionals with extensive experience and expertise in supporting young people. Each member of our team is committed to ensuring that every student receives a personalised learning experience tailored to their individual needs, helping them to grow, thrive, and succeed.

Our top priority is to create a safe and supportive environment for all students accessing Alternative Provision. We work closely with schools, families, and providers to help students overcome barriers to learning and to ensure they feel valued and empowered throughout their educational journey. Celebrating student success is at the heart of what we do—we love hearing and sharing good news!

Meet our team

Coventry Alternative Provision Service Team 

Donna Wood – Operations Lead 
Donna oversees the operational delivery of Coventry Alternative Provision. She leads the team, manages partnerships, and ensures the service aligns with local authority priorities and quality standards.

Catherine Harding – Quality Monitoring Officer

Catherine is responsible for quality assuring and evaluating the performance of all training providers. She ensures that provisions meet both local and national expectations and supports continuous improvement across the service.

Jemma Walton – Personalised Monitoring and Outreach Officer (SEND Lead)

Jemma works directly with students, schools/SEND Department, and providers to monitor individual placements. She ensures that each student’s provision is appropriate, effective, and responsive to their needs.

Lynette Whitehouse – Personalised Monitoring and Outreach Officer (Primary Lead)

Lynette supports students throughout their placements, helping to identify and address any barriers to engagement. She plays a key role in maintaining regular communication with schools and families.

Janet Gilmore – Personalised Monitoring and Outreach Officer (Secondary Lead)

Janet provides tailored support to students and ensures that their educational experiences are positive and productive. She works closely with providers to maintain high standards of support and learning.

Charl Lynch – Senior Administrator

Charl manages the administrative functions of the service, including data coordination and management, finance and communications. 

Holly Fisher – Administrator Apprentice

Holly supports the team with a range of administrative tasks, including processing referrals, while developing her skills and knowledge through her apprenticeship. She plays an important role in maintaining accurate records and supporting service delivery.