Claiming Universal Credit in Coventry

Universal Credit has fully replaced the ‘legacy benefits’. These are:

  • Income based Jobseekers Allowance (JSA)
  • Income related Employment Support Allowance (ESA)
  • Housing Benefit
  • Child Tax Credit
  • Working Tax Credit
  • Income Support

It means that you cannot make a new claim for any of those six ‘legacy benefits’. You would instead need to claim for Universal Credit.

Once you have made a claim for Universal Credit you cannot return to the legacy benefits.

What does this mean for me?

  • If you need to make a new claim for one of the ‘legacy benefits' you will have to claim Universal Credit.
  • Universal Credit is usually claimed online. If you need help when making your claim call the Jobcentre helpline on 0800 328 5644 – which is available Monday to Friday, 8am to 6pm.
  • You can get help to claim Universal Credit online. See Help with making your claim online and managing your money for more information.

Most people who were in receipt of a legacy benefit have now been moved over to Universal Credit by the Department for Works and Pensions. Further information on migration to Universal Credit.