About the Children's Mental Health system

Mental health

If you're in crisis

If people have physically harmed themselves, if their life is at immediate risk or if they feel they are unable to keep themselves or someone else safe, then they should call 999 or go to A&E.

If someone is having a mental health crisis, but their life is not at immediate risk, they can access the local mental health crisis line by calling 111 and selecting ‘mental health option’. It can also be accessed online via 111.nhs.uk.

For people who are deaf or have hearing loss, use the following link to be connected to local crisis service – NHS 111 – SignVideo.

Anyone can call for themselves or someone else can call for them. NHS 111 is for all ages, including children and young people and those with neurodevelopmental needs.

If a person is not in a mental health crisis, but feels they need mental health support, they should begin by making an appointment with their local GP.

For health and care professionals, the Mental Health Access Hub number will remain open for use: 08081 966798.

It's OK not to be OK

Finding the right help at the right time to support children and young people with their mental health and wellbeing can be confusing.

This site is aimed at helping you find information and links to the right support for yourself or helping your parent/carer or a professional who is working with you navigate the mental health system.

Use our directory to find the support you need based on what you are feeling or experiencing.

Download our promotional flyer (which includes translated versions) and our services leaflet. If you have any translation requests or have any feedback on our current translations, please email us.

What is CAMHS and the Mental Health System?

Children and Adolescent Mental Health Services (CAMHS) is a family of NHS-led services providing emotional wellbeing and mental health services for children and young people. In Coventry and Warwickshire this service is called Rise.

Other services and organisations work with Health, Education and Social Care professionals within a wider Mental Health System, with CAMHS being a part of this.

Services and organisations

Service

Description

Audience

Contact Details / Links

Kooth

Kooth is an emotional wellbeing support offer that provides anonymised free online advice, support and guidance to young people aged 11 to 25 years living in Coventry.

11- to 25-year-olds.

Website

Compass Shine

Compass offer free and confidential support for children & young people with mild to moderate mental wellbeing needs.

We provide self-help resources, information & advice, 1:1 or group intervention, counselling and family-based support to help children & young people understand the issues they are struggling with, provide strategies to cope and achieve positive mental wellbeing.

5- to 18-year-olds.

Up to 25-year-olds if there is a SEND need or Care Experienced.

Parents and carers.

Professionals.

Website

Call: 02475186206

Email: compass.cypeip@nhs.net

Dimensions of Health and Wellbeing tool

The Dimensions of Health and Wellbeing is a free online tool providing self-care information to support adults, children and young people in Coventry and Warwickshire.

The Dimensions tool is available 24/7 and creates a Dimensions report which provides information about self-care, local services and support.

All ages.

Parents and carers.

Professionals.

Website

The Coventry and Warwickshire Mental Wellbeing Line

The Coventry and Warwickshire Mental Wellbeing Line is available for anyone aged 16 or above who feels they are feeling low, anxious or stressed, are having a difficult time coping, and need to talk to someone in confidence to find the right service

Age 16 and above.

Call: 0800 616171

Coventry Safeguarding Children Partnership

Mental health problems can, in some cases, be an indicator that a child has suffered or is at risk of suffering abuse, neglect or exploitation.

The Coventry Safeguarding Children Partnership website has a range of resources that can help understand other indicators and provide links to wider support.

If you are worried that someone you know is being harmed or neglected, report a concern.

You can contact the Multi-Agency Safeguarding Hub by submitting a referral.

All ages.

Parents and carers.

Professionals.

Website

Early Help

If you need support on a range of issues, you can request this from Early Help by visiting a Family Hub or submitting a request online.

All ages.

Parents and carers.

Professionals.

Website

Positive Parenting Team

The Positive Parenting Team provides a wide range of parenting support for all Coventry families, including mental health support. Visit the website to view courses and resources

Parents and carers.

Professionals.

Website

Emergency and urgent mental health support

In an emergency, always contact 999. You can contact the local mental health crisis line 24/7, 365 days/year via NHS 111 and selecting 'mental health option'

Telephone: 111

Rise logo

CAMHS Rise - Navigation Hub

You can also consider contacting the CAMHS Rise – Navigation Hub

Telephone: 0300 200 2021

Children's mental health support services directory

Use this directory to search for services across Coventry that can provide support on a range for a range of needs.

Mental Health Support Directory

Contact us

If you would like to add your service to our mental health directory, or make an amendment to existing information, please email us. Please note this email address is not for individual enquiries and is not regularly monitored.

SEND Support

Coventry SEND Support Service continues to offer support to schools through their link SEND professionals. School Leadership Teams can contact 024 7678 8400

Coventry SEND Support Services website