Council Tax

We are aware that there has been an issue with 17 September Direct Debit payments from Coventry Building Society. This is a problem from Coventry Building Society, and they are looking into the issue. For customers affected, a letter has been sent explaining what will happen as a result. If the letter confirms that your Direct Debit has been cancelled, please contact us to discuss.

Council Tax

Open 9am-5pm Monday to Friday (excluding bank holidays) If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Please be advised that due to high demand, responses to correspondence, forms and emails can take up to 40 working days. Our Customer Services team is currently experiencing a high volume of calls, which are causing long waiting times. Where possible, use our online service to make a payment by debit or credit card which will be quicker and easier.

Address: PO Box 15
Coventry City Council
Council House
Coventry
CV1 5RR

Telephone:024 7683 1111