The Department for Work and Pensions (DWP) announced a grant, the Household Support Fund (HSF) to cover from 1 April 2023 to 31 March 2024. This fund is designed to be used to support households in the most need due to financial hardship. particularly those who may not qualify for other types of government support. Cost of living support: overview - GOV.UK.  


Applications for support closed on Thursday 28 March at 2pm as the present HSF Grant ended.  Information about the next Household Support Fund offer will be available towards the end of April 2024.

We are developing the fund for the next 6 months and will reopen the application process in the near future. If you have already applied and we are waiting for you to send evidence to us, any awards are likely to be delayed until the next scheme opens.  Support with food can be provided whilst we are developing our next offer.

If you require food support, please use the form: Form to fill out if you require support with food, energy or other household essential costs

Please note that all required evidence must be provided within 3 working days - we are unable to process applications without this evidence and if not received your application will be closed.  This does not prevent you from making a further application when you have the evidence available.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Telephone: 08085 834333