What to do if you are not happy with our response

  • If you feel our reasons for not giving you the information don't make sense, and you still want the information, you should use our Internal Review process. You will be given details of this with the reply.
  • It will help your case if you put in writing the reasons why you think the exemptions/exceptions don't apply. Where a public interest test has been used, you can give your own reasons for why you should have the information if you don't think these have been looked at.
  • What happens next? We will try to carry out a review and reply within another 20 working days.

If you are still not happy, you can contact The Information Commissioner and ask them to look at our reply.

Information Governance

Address: PO Box 15
Council House
Earl Street

Telephone: 024 7697 5408