Theme 1: early intervention and prevention

We believe that Everyone in Coventry should have a place to call home, we will minimise homelessness by focusing on early prevention and intervention to help people keep their home or move in a planned way.

 

Action

Lead

Date

Evidencing success

What success looks like

Underpinning principles

T1.1

Periodically review the approach to daily Rough Sleeping Outreach walks to ensure we maximise its impact and effectiveness.

CCC Rough Sleeping Manager (RSM)

6 monthly

Street link KPIs

Outreach data

All referrals are actioned, and all city locations are visited daily. Interaction with new rough sleepers ASAP to minimise time sleeping rough  

Partnership

ILC&H

Intelligence led

T1.2

Through the homelessness forum provide support and advice to partner organisations to ensure they have the skills and knowledge to recognise signs of people at risk of homelessness and access to tools to prevent homelessness wherever possible.

Housing & Homelessness Service SMT

Quarterly

Data returns to Government  

Forum minutes and actions

A decrease in households approaching as homeless.

A Decrease in rough sleeping numbers.

An increase in the number of households where homelessness is prevented

An increase in Duty to refers of households seeking prevention advice

Partnership

ILC&H

Intelligence led

T1.3

Build early intervention/early prevention approach with partners into all our interactions with those at risk of homelessness 

Housing & Homelessness Service SMT

Key partners

On-going

H-CLIC data

RS delta returns

A decrease in the number of households approaching at risk of homelessness.

Reduced proportion of households requiring temporary accommodation through early intervention

 A Decrease in rough sleeping numbers.

 

Partnership

ILC&H

Intelligence led

T1.4

Coordinate work across the homelessness partnership to ensure we are making the best use of our resources to deliver Information Advice and Guidance (IAG) that prevents homelessness.

Housing & Homelessness Service SMT

On/going

Hclic data

There is a reduction in the number of households present at the point of crisis. An increase in the number of households whose homelessness is prevented

Partnership

ILC&H

Intelligence led

T1.5

Carry out a review of our online information including pages for professionals and our self-help offer and self-help information available

H&H Operational Lead

people

March 2025 and twice yearly

Updated web site

Our on-line offer to professionals and customers is effective at supporting early intervention and prevention

Partnership

ILC&H

Intelligence led

T1.6

Increase the number of duties to refers that are made by both statutory and voluntary organisations to the service

H&H Operational Lead

people

On-Going

Annual report

Using Baseline data from 2023/24 seek to increase referrals for both single people and families

 

There is an increase in referrals for those who are at risk of homelessness

Partnership

ILC&H

Intelligence led

T1.7

Deliver advice sessions for internal and external partners raising awareness of early intervention and the housing situation/demand in Coventry

H&H Operational Lead

people

 

 

December 2025

Series of sessions delivered to key partners

There is a Reduction in households presenting at the point of crisis.

Partnership

ILC&H

Intelligence led

T1.8

Produce annual infographics that demonstrate the housing supply and demand in Coventry and ensure these are shared widely

H&H Operational Lead

people

August 2025 and annually

Annual infographic document

Customers and partners have a clear understanding of the housing challenges in the city

Partnership

ILC&H

Intelligence led

T1.9

To produce annual infographics that demonstrate the homelessness demand and ensure these are shared widely

H&H Operational Lead

people

August 2025 and annually

Annual infographic document

Customers and partners have a clear understanding of the homelessness demand and challenges in the city

Partnership

ILC&H

Intelligence led

T1.10

As part of the re commissioning of the housing related support services consider how early intervention and prevention can be maximised

Housing and homelessness commissioning and partnerships lead ()HHCPL

March 2026

Hclic data

Commissioned services performance reports

There is an increase in the number of households whose homelessness is prevented

Partnership

ILC&H

Intelligence led

T1.11

Hold annual sessions with partners to ensure any new preventative measures and initiatives are shared or identified

H&H Operational Lead

people

 

May 2025

Annual session held

Partners are aware of demand and challenges and are maximising all opportunities to prevent homelessness in the city

Partnership

ILC&H

Intelligence led