Themes 3: Move on and tenancy sustainment
There will be a focus on creating and increasing move on options for people and ensuring the right tools and support are in place to help people sustain tenancies once their homelessness has ended. Our focus will not just be in terms of bricks and mortar but will also consider and reflect the wider social detriments that impact someone’s ability to secure and maintain a settled home
|
Action |
Lead responsibility |
Date |
Evidencing success |
What success looks like |
Underpinning principles |
|
|---|---|---|---|---|---|---|
|
T3.1 |
Work across the homelessness partnership to understand and agree tenancy readiness processes and definitions. |
HHCPL & H&H Operational Lead Property |
April 2025 |
Agreed definition Reduction in number of households being skipped Reduction in length of time in TA |
As a partnership we have a collective understanding of what tenancy ready means for different cohorts and groups and there is Reduction in the number of households being Skipped |
Partnership ILC&H Intelligence led |
|
T3.2 |
As a part of the re-commissioning of the housing related support contracts ensure that services are designed so that customers requiring support are able to engage with support services as part of the move on process |
HHCPL |
March 2026 |
New housing related support specifications Increased tenancy sustainment Reduction in returners |
Time limited move on support is available for households who require it |
Partnership ILC&H Intelligence led |
|
T3.4 |
Use insight and intelligence regarding tenancy failure and lack of options for key groups (women/ complex singles, Victims of DA, ex-offenders) to develop alternative bespoke pathways and housing solutions. |
Housing & Homelessness Service SMT |
March 2026 |
RS delta returns (returners) Hclic data – repeated homelessness |
There are Bespoke housing and support pathways for complex groups |
Partnership ILC&H Intelligence led |
|
T3.5 |
Explore investment opportunities to increase the number of permanent homes available to households in housing need |
H&H Operational Lead Property |
June 2025 |
Agreed delivery partner(s) |
There are Increased move on options for families and single people in the city |
|
|
T3.6 |
Work with Registered Provider partners to ensure best use of existing social housing stock within the city |
Housing & Homelessness Service SMT |
September 2025 |
New builds Citizen rightsizing LLPs in areas where required Nominations agreements |
An increase in family accommodation availability |
Partnership ILC&H Intelligence led |
|
T3.7 |
Implement initiatives that seek to reduce the HB subsidy loss incurred through provision of temporary and exempt supported accommodation. |
H&H Operational Lead Property |
On going |
Reduction in HB subsidy loss |
A minimum of 80% of all exempt supported accommodation in the city is operated by RSLs Proportional reduction in TA subsidy loss |
Intelligence led |
|
T3.8 |
Further develop our positive working relationships with the private rented sector and supported housing landlords to increase the accommodation options available. |
H&H Operational Lead Property |
On going |
Increased numbers of households moving from TA and reduced length of time in TA |
There are Increased move on options for families and single people in the city |
Partnership ILC&H Intelligence led |
|
T3.9 |
Develop resources to communicate and support households to understand the various housing options available to them. |
Housing & Homelessness Service SMT |
July 2025 |
Increased numbers of households moving from TA and reduced length of time in TA |
There are Increased move on options for families and single people in the city |
Intelligence led |
|
T3.10 |
Review options to procure access into additional PRS properties and implement the scheme. |
H&H Operational Lead Property |
May 2025 |
Increased numbers of households moving from TA and reduced length of time in TA |
Successful procurement for a PRS move on scheme, increasing move on options for families and single people in the city |
|
|
T3.11 |
Work with trusted providers with RP status to increase supported accommodation options in the city particularly for the most complex and ensure that Supported housing in the city provides a basis for an individual to recover from homelessness, with pathways to move into independent accommodation where appropriate. |
HHCPL |
April 2025 |
Decrease in numbers of single people and length of time in TA |
Supported housing is of good quality, is accessible and meets the needs of those who require it |
Partnership ILC&H Intelligence led |
|
T3.12 |
Review our approach to how we deal with and manage households who do not respond to an offer of permanent accommodation |
H&H Operational Lead People |
March 2025 |
Reduced number of households being skipped following Homefinder offers |
There is a reduction in households being skipped due to non-contact |
Intelligence led |
|
T3.13 |
Develop our approach and relationships with the PRS sector to understand the blockages and challenges in regard to offering accommodation to households who have been homeless including our incentive scheme and support offers |
H&H Operational Lead Property |
April 2025 |
Increase in the numbers of households moving out of TA and reduced length of time in TA |
There are increased move on options for families and single people in the city |
Partnership ILC&H Intelligence led |