Retaliatory eviction

The Council will investigate complaints of harassment and illegal eviction. Where a complaint is received the case officer will contact you to advise accordingly.

From 1 May 2026 a landlord cannot legally serve a Section 21 Notice. Instead, they must serve a Section 8 Notice citing one of the legal grounds for possession.

If you complain to a private landlord about repairs or bad conditions you may be protected from eviction.

For assured periodic tenancies a court can refuse to order your eviction if all these apply:

  • Your landlord did not follow the correct procedure for serving a Section 8 ground for possession
  • Your deposit was not protected in a government-approved deposit scheme
  • You complained to your landlord or letting agent in writing (by letter or email)
  • Your landlord issued an illegal section 21 notice
  • You complained to the local council because your landlord didn't take steps to fix the problem
  • The Council sent your landlord a notice telling them to make improvements or that the council will carry out emergency work

Housing Enforcement

Open 9am–5pm Monday to Friday (excluding bank holidays)

Address: Coventry City Council
PO Box 7097
Coventry
CV6 9SL

Telephone: 024 7697 5495

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