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Anti-social behaviour

Anti-social behaviour can ruin the quality of life in neighbourhoods. It includes a range of selfish and inconsiderate behaviour - sometimes criminal - and includes:

  • litter, rubbish and flytipping
  • graffiti
  • groups hanging around
  • nuisance neighbours
  • intimidation and harassment
  • rowdy behaviour
  • abandoned vehicles
  • street drinking
  • aggressive begging
  • crackhouses and drug dealers
  • prostitution and kerb crawling

Tackling anti-social behaviour needs to:

  • challenge the behaviour of those responsible and take suitable action
  • fix and clean-up damage to public places
  • provide education in our schools and other educational settings
  • provide support to parents to help look at and solve the reasons behind nuisance
  • provide suitable youth activities
  • change the local environment to make nuisance harder to commit
  • support victims and witnesses

How to report anti-social behaviour

If you believe you are suffering from acts of anti-social behaviour, which are causing you or your family harassment, alarm or distress, please contact It's Your Call on 024 7683 1300.

You may be asked to keep a diary log sheet of the anti-social behaviour to help us gather evidence.

What happens next?

The wide variety of things described as anti social behaviour means a wide variety of action can be taken to put things right - such as surveillance and warning letters, clean-ups and extra youth activities. In general, if the offenders are known, the action will include at least one of the following:

Warning Letters - sent to advise people responsible or parents / guardians. The letter warns that failure to stop the anti-social behaviour will lead to legal action.

Joint Visits - carried out by the Council, police, housing associations and other partnership agencies. People causing problems are told of the legal actions being considered and that work has started to gather evidence.

Acceptable Behaviour Contracts (ABC) - a written agreement between a person who has been involved in anti social behaviour and agencies such as the Council, housing associations and the police. The contract sets out a list of acts the person has been involved in and which they agree not to continue. Failure to obey the contract may lead to legal action.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)


Tel: 08085 834333


If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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