Please ensure you plan your journey and follow the site rules to keep you and our staff safe.
All site users need to book before coming to the tip. Only cars, small vans, 4x4s or cars with trailers are permitted. Proof of residence is required.
To minimise the number of people turning up at the site visitors will be required to book a time slot. Please do not arrive more than 10 minutes before your allocated time. Queuing outside of the site will be monitored and if you arrive outside of your booked slot time or traffic levels become dangerous you may be asked to leave and return at another time.
Please be aware that visitors arriving without a pre-booking will not be permitted access to the site.
The tip is provided for the residents of Coventry to dispose of their waste. Neighbouring councils have their own facilities and as we are expecting demand on the site to be high when we reopen, we want to maximise usage for Coventry residents. Please bring along proof of residency such as a recent council tax bill (printed or online) or a driving licence.
Please show your proof of residency by holding it up on the inside of your closed window if requested.
Please be aware that If you are unable to provide this information you will not be permitted access to the site.
In order to adhere to government guidelines on social distancing we are limiting the numbers of cars that will be allowed in at any one time. Site users will be required to follow the signage and markings around the site and maintain a safe distance of 2m (6ft) from other visitors and staff at all times. To help with this we are minimising the number of people on site by only allowing one person per vehicle.
Although site staff will be available to offer advice and guidance, they will not be able to help unload your vehicle so please only bring items that you can safely unload yourself.
In order to protect you, our staff and other site users you are required whilst outside of your vehicle to wear a face covering. Whilst we understand you are outside and this is not a usual request, should a member of staff have to approach you, or you approach us, we want you and us to be protected as much as possible. If you have a medical reason why you do not need to wear a mask, please do not be offended if asked by a staff member why you don't have one. Once we know we will understand.
We are expecting the site to be very busy. You may be required to queue and will be expected to follow all site rules and guidance from site staff. Please don’t be offended if site staff remind you of the rules.
We operate a zero-tolerance policy on aggression or abuse towards our site staff or other site users. Such behaviour will result in removal from the site.
The tip is open 7 days a week and appointment slots can be made daily. To find out when the next available appointment is or to make an appointment you will need:
You will be given a reference number which you will have to give when you arrive at the Household Recycling and Reuse Centre. Please show your proof of residency by holding it up on the inside of your closed window when requested. Please be aware that If you are unable to provide this information you will not be permitted access to the site.
If you are bringing waste to the Household Recycling and Reuse Centre that is not from your address, you must bring the person that it belongs to.
You can also book an appointment by telephone by contacting Customer Services. Bookings cannot be made by contacting the tip directly.
Solihull residents need to book visits through the Solihull website.