Do not book a collection if you have suspected or confirmed coronavirus. Please follow the guidance of how to dispose of waste if you have had or suspected coronavirus.
We collect from specific areas of the city on weekdays between 8am and 5pm. Your collection day will depend upon where in the city you live.
|Day of the week||Ward|
|Monday||Bablake, Holbrooks, Longford, Henley|
|Tuesday||Upper Stoke, Lower Stoke, Wyken|
|Wednesday||St Michael's, Cheylesmore, Binley and Willenhall, Earlsdon, Chapelfields|
|Thursday||Wainbody, Westwood, Whoberley, Woodlands|
|Friday||Sherbourne, Foleshill, Radford|
Items need to be out at the front of the property on the ground floor and accessible without need to enter your property/garden. This must be before your appointment time on the day of collection. The householder does not need to be present for collection.
We are not able to give a specific time of collection, if you are not able to be in on your collection day please consider leaving any items that are suitable for reuse somewhere that is sheltered from the weather, but which is accessible by Emmaus collection staff.
All Emmaus collection staff are formally checked by Coventry City Council and are insured to work with members of the public. They will carry formal identification and will present it if asked.
Get 50% off a bulky waste collection if you book before the end of April 2021.
Please note payment must be made in advance.
|Item||Standard cost||Cost to those entitled to a discount|
|Up to five items||£16.63||£13.75|
|Additional items (up to a maximum five further items)||£2.75||£2.20|
Alternatively a debit or credit card payment can be made by telephone (Monday to Friday). When payment is made you will be told the date the collection will be made.
Please help us by placing the items in the location agreed on the day of collection.
If you wish to cancel the collection, you will need to contact us by 4pm the day before your collection is due to arrange a refund. If you wish to cancel a Monday collection you must notify us on the Friday before to ensure we can get your cancellation or change updated prior to collection.
If you book the bulky waste collection service online through My Account you can cancel or change your booking online in the My Requests tab.