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Disposal of large or bulky items

Pages in Disposal of large or bulky items

  1. What large or bulky items can be collected?
  1. Book a bulky waste collection

Book a bulky waste collection

You can book a bulky waste collection online.

We collect from specific areas of the city on weekdays between 8am and 5pm. Your collection day will depend upon where in the city you live.

 Day of the week Ward
Monday Bablake, Holbrooks, Longford, Henley
Tuesday Upper Stoke, Lower Stoke, Wyken
Wednesday St Michaels, Cheylesmore, Binley and Willenhall, Earlsdon, Chapel Fields
Thursday Wainbody, Westwood, Whoberley, Woodlands
Friday Sherbourne, Foleshill, Radford

Items need to be out at the front of the property on the ground floor or in the front garden before your appointment time on the day of collection. The householder does not need to be present for collection.

We are not able to give a specific time of collection, if you are not able to be in on your collection day please consider leaving any items that are suitable for reuse somewhere that is sheltered from the weather, but which is accessible by Emmaus collection staff.

All Emmaus collection staff are formally checked by Coventry City Council and are insured to work with members of the public. They will carry formal identification and will present it if asked.

 

Charges

How charges will be calculated

  • We will collect up to five items for a set fee. 
  • Up to a further five items may be collected for a set fee per item
  • The total maximum number of items we will collect will be ten

A discount is available for people who are on:

  • State pension
  • State benefits (Job Seekers' Allowance, Housing Benefit, Disability Allowance)

Please note payment must be made in advance.

Bulky waste collection charges

Item Standard cost Cost to those entitled to a discount
Up to five items £31.50 £26.25
Additional items (up to a maximum five further items) £5.25 £4.20

How to pay

You can now book a bulky waste collection online through My Account.

Alternatively a debit or credit card payment can be made by telephone (Monday to Friday). When payment is made you will be told the date the collection will be made.

Please help us by placing the items in the location agreed on the day of collection.

How to cancel or change your collection 

If you wish to cancel the collection, you will need to contact us by 4pm the day before your collection is due to arrange a refund.

If you book the bulky waste collection service online through My Account you can cancel or change your booking online in the My Requests tab.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays)

Email: customer.services@coventry.gov.uk

Tel: 08085 834333

Visit: http://www.coventry.gov.uk/myaccount

If you do need to call us,
please try to avoid our busiest times
of lunchtime and early afternoon.

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