Publishing your comments

Personal Data and Data Protection

Before commenting on applications we strongly recommend that you read the full details of our Planning Privacy Notice.

The Data Protection Act 2018 requires personal information to be dealt with in a specific way. Personal data does not just mean the names, addresses and telephone number of an individual; it includes any information within a letter that would identify another person, which may not always be clear. When contacting us to make comments please take care with your personal information.

In respect of publicising your comments; we do not publish neighbour comments online although we may refer to them within the case officer report and redacted comments will be made available on request.

We will sometimes need to share the information we have with other Council departments, for example our highways team, and external consultees i.e. Highways Agency.

In the event of an appeal we will send unredacted neighbour comments to the Planning Inspectorate and the applicant/agent when the applicant makes an appeal against a decision.

If you change your mind at any time, you can let us know by emailing: The council have one month to comply with your request to withdraw consent for your neighbour comments to be shared. However, in respect of Planning Appeals, please note that once your neighbour comment is sent to the Inspectorate and to the Parties to the Appeal the Council will not be able to comply with your request to withdraw the comments so you must notify us before the appeal process commences. Although the Council aim to control the data it processes, once the neighbour comment has been sent to the Parties to the Appeal, they will have viewed the information and there is no way of reversing this.


We are unable to give informal advice by telephone, please refer to our planning webpages for guidance.

Address: PO Box 15
Council House
Earl Street

Telephone: 024 7683 1109