Book your tip visit
Please ensure you plan your journey and follow the site rules to keep you and our staff safe.
All site users need to book before coming to the tip. Only cars, small vans, 4x4s or cars with trailers are permitted. Proof of residence is required.
Why do I need to book?
To minimise the number of people turning up at the site visitors will be required to book a time slot. Please do not arrive more than 10 minutes before your allocated time. Queuing outside of the site will be monitored and if you arrive outside of your booked slot time or traffic levels become dangerous you may be asked to leave and return at another time.
Please be aware that visitors arriving without a pre-booking will not be permitted access to the site.
Why do I need to bring proof of my address?
The tip is provided for the residents of Coventry to dispose of their waste. Neighbouring councils have their own facilities and as we are expecting demand on the site to be high when we reopen, we want to maximise usage for Coventry residents. Please bring along proof of residency such as a recent council tax bill (printed or online) or a driving licence.
Please show your proof of residency by holding it up on the inside of your closed window if requested.
Please be aware that If you are unable to provide this information you will not be permitted access to the site.
Why can only a maximum of two people get out of the car?
We are limiting the numbers of cars that will be allowed in at any one time. Site users will be required to follow the signage and markings around the site and social distancing remains in place. This is to allow those who wish to distance to do so. To help with this we are minimising the number of people on site by only allowing a maximum of 2 people per vehicle.
Although site staff will be available to offer advice and guidance, they will not be able to help unload your vehicle so please only bring items that you can safely unload yourself or with one other person.
Face coverings are not mandatory.
What should I expect when I visit?
You may be required to queue and will be expected to follow all site rules and guidance from site staff. Please don’t be offended if site staff remind you of the rules.
We operate a zero-tolerance policy on aggression or abuse towards our site staff or other site users. Such behaviour will result in removal from the site.
How to book a tip visit
The tip is open 7 days a week and appointment slots can be made daily. To find out when the next available appointment is or to make an appointment you will need:
- Your full address, including postcode
- Details of the waste you are bringing to the site
- The vehicle registration number
Planned resurfacing works on Monday 25 July and Tuesday 26 July
The tip is open and operating as normal, but with traffic management in place so delays may be possible.
How to cancel or amend your booking
- Login to MyAccount
- Go to the My Requests tab
- Select the continue option on your booking
- Choose the Amend or Cancel options
What you need to bring to your booking
You will be given a reference number which you will have to give when you arrive at the Household Recycling and Reuse Centre. Please show your proof of residency by holding it up on the inside of your closed window when requested. Please be aware that If you are unable to provide this information you will not be permitted access to the site.
If you are bringing waste to the Household Recycling and Reuse Centre that is not from your address, you must bring the person that it belongs to.
You can also book an appointment by telephone by contacting Customer Services. Bookings cannot be made by contacting the tip directly.
Solihull residents need to book visits through the Solihull website.
Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.