All site users need to book before coming to the tip. No vans or cars with trailers are permitted. Proof of residence is required.
Why do I need to book?
We are expecting the site to be very busy when we reopen. To minimise the number of people turning up at the site visitors will be required to book a time slot. Please do not arrive more than 10 minutes before your allocated time. Queuing outside of the site will be monitored and if you arrive outside of your booked slot time or traffic levels become dangerous you may be asked to leave and return at another time.
Please be aware that visitors arriving without a pre booking will not be permitted access to the site.
Why can’t I book a visit in a van or with a trailer?
We are expecting the site to be very busy when we reopen. To maximise space and minimise the amount of time spent on site, vans and vehicles with trailers are temporarily not being permitted on site.
Why do I need to bring proof of my address?
The tip is provided for the residents of Coventry to dispose of their waste. Neighbouring councils have their own facilities and as we are expecting demand on the site to be high when we reopen, we want to maximise usage for Coventry residents. Please bring along proof of residency such as a recent council tax bill (printed or online) or a driving licence.
Please show your proof of residency by holding it up on the inside of your closed window if requested.
Please be aware that If you are unable to provide this information you will not be permitted access to the site.
Why can only one person get out of the car?
In order to adhere to government guidelines on social distancing we are limiting the numbers of cars that will be allowed in at any one time. Site users will be required to follow the signage and markings around the site and maintain a safe distance of 2m (6ft) from other visitors and staff at all times. To help with this we are minimising the number of people on site by only allowing one person per vehicle.
Although site staff will be available to offer advice and guidance, they will not be able to help unload your vehicle so please only bring items that you can safely unload yourself.
What should I expect when I visit?
We are expecting the site to be very busy. You may be required to queue and will be expected to follow all site rules and guidance from site staff. Please don’t be offended if site staff remind you of the rules.
We operate a zero-tolerance policy on aggression or abuse towards our site staff or other site users. Such behaviour will result in removal from the site.
You will be given a reference number which you will have to give when you arrive at the Household Recycling and Reuse Centre. Please show your proof of residency by holding it up on the inside of your closed window when requested. Please be aware that If you are unable to provide this information you will not be permitted access to the site
If you are bringing waste to the Household Recycling and Reuse Centre that is not from your address, you must bring the person that it belongs to.
You can also book an appointment by telephone by contacting Customer Services. Bookings cannot be made by contacting the tip directly.