Provider Causing Concern Process (PCCP)
The Provider Causing Concern Process (PCCP) is a four‑stage support framework designed to help childcare providers who are not meeting the expected Ofsted standards, or who have been asked to engage by the Local Authority because they meet one of the PCCP entry triggers. The process provides intensive support to help providers make quick and effective improvements, raise the quality of their provision, improve outcomes for children, and ensure they meet the statutory requirements for delivering early education funded places
A Childcare Provider, including Childminders and Independent schools will be required to engage in the PCCP when one or more of the entry triggers are identified.
The stage at which a provider is required to engage is determined by specific triggers set out in the guidance notes for each stage.
1. PCCP Guidance STAGE 1_FINAL MARCH 2026_PDF.pdf
2. PCCP Guidance STAGE 2_FINAL MARCH 2026_PDF.pdf
3. PCCP Guidance STAGE 3_FINAL MARCH 2026_PDF.pdf
4. PCCP Guidance STAGE 4_FINAL MARCH 2026_PDF.pdf
Appeals Procedure_PCCP_FINAL MARCH 2026_PDF.pdf
PCCP Flow Chart_stages 1 and 2_FINAL MARCH 2026_PDF.pdf
PCCP Flow Chart_stages 3 and 4_FINAL MARCH 2026_PDF.pdf
PCCP Guidance Overview_FINAL MARCH 2026_PDF.pdf
Before a provider enters the PCCP, their allocated Officer will contact them to explain that the Local Authority requires their engagement due to one or more identified triggers for concern. The Officer will clearly outline the criteria that apply and the reasons for this decision. This conversation will then be followed by a formal letter from a senior member of the Provider Causing Concern Panel.
Coventry Business, Sufficiency and Funding Team
Address: Coventry City CouncilPO Box 7097
Coventry
CV6 9SL