Continued financial sustainability of the Council
Continued financial sustainability of the Council has resulted in:
- £341m Business rates total rateable value (2024 to 2025)
- 94.3% Business rate collection rate (2024 to 2025)
- 93.4% Council tax collection rate (2024 to 2025)
- 4,195 full-time equivalent employees in the Council (March 2025)
- 13.7 days of staff sickness per full-time equivalents (2024 to 2025)
- 14% staff turnover rate (2024 to 2025)
- 570,077 transactions completed through self-service channels (2024 to 2025)
- 95.7% of households can access full fibre internet (2024)
- 69 National Databank hubs in Coventry, supporting digital inclusion, championed by #CovConnects (March 2025)
| Metric | Previous | Current | Comparators | Progress | Target | Status |
|---|---|---|---|---|---|---|
| Business rates total rateable value (and collection rate) |
£342m 95.6% (2023 to 2024) |
£341m 94.3% (2024 to 2025) |
WMCA 95.9% (2023 to 2024), England 97.2% (2023 to 2024) | Cross | ≥ 97% | Cross |
| Council tax collection rate |
93.7% (2023 to 2024) |
93.4% (2024 to 2025) |
WMCA 94.2% (2023 to 2024), England 95.9% (2023 to 2024) | Cross | ≥ 94% | Cross |
| Core employee headcount (full-time equivalents, fte) |
4,188 (March 2024) |
4,195 (March 2025) |
N/A | ? | None set | Barrier |
| Council staff sickness absence (rolling twelve-month period) |
13.5 days per fte (2023 to 2024) |
13.7 days per fte (2024 to 2025) |
N/A | Cross | To decrease | Cross |
| Spend on agency staff |
£11,111,652 (2023 to 2024) |
£9,556,560 (2024 to 2025) |
N/A | Tick | To decrease | Tick |
| Participation in the staff survey |
2,173 (40%) (October 2023) |
No update available | TfWM 66% (2023) | Barrier | To increase | Barrier |
| Workforce representative of the citywide population compared to Coventry population (2021 Census, ONS) - 5 parts (ethnicity, disability and sexual orientation as the under-represented groups in CCC) | To be more representative of the city | Barrier | ||||
| Part 1 - % of workforce aged 16-34 (compared to Coventry population aged 16-67) |
19.20% (March 2024) |
19.00% (March 2025) |
43.88% (Coventry Census 2021) | = | To be more representative of the city | = |
| Part 2 - Legal sex profile of workforce (compared to Coventry population aged 16- 67) |
Female - 68.23% Male - 31.77% (March 2024) |
Female - 68.1% Male - 31.9% (March 2025) |
Female - 49.7% Male - 50.3% (Coventry Census 2021) |
= | To be more representative of the city | = |
| Part 3 - % of workforce that is Black, Asian and Minority Ethnic (compared to Coventry population aged 16- 67) |
22.61% (March 2024) |
24.5% (March 2025) |
34.9% (Coventry Census 2021) |
Tick | To be more representative of the city | Tick |
| Part 4 - % workforce declaring a disability (compared to Coventry population aged 16- 67) |
6.91% (March 2024) |
7.00% (March 2025) |
15.45% (Coventry Census 2021) |
= | To be more representative of the city | = |
| Part 5 - % % workforce from LGB+ community (compared to Coventry LGB+ population aged 16-64) |
3.12% (March 2024) |
3.60% (March 2025) |
3.76% (Coventry Census 2021) |
Tick | To be more representative of the city | Tick |
| Number of transactions completed through self-service channels |
455,612 (2023 to 2024) |
570,077 (2024 to 2025) |
N/A | Tick | To increase | Tick |
| Households with access to full fibre internet | 95.4% (2023) | 95.7% (2024) | England 67% (2024) | Tick | To increase | Tick |
| Households at risk of digital exclusion (% of adult residents - Coventry Household Survey respondents) | Metric in development no data available | 16% (2024 to 2025) | N/A | ? | To decrease | Barrier |
| Sustainable medium-term financial position | Balanced budget 2024 to 2025 – future years show a deficit | Balanced budget 2025 to 2026 – future years show a deficit | N/A | = | Sustainable | Tick |
| Savings targets met | 99% delivered £13.4m out of £13.5m | 73% delivered £22.18m out of £30.38m | N/A | Cross | To increase | Cross |
| Balanced budget position in year | £1.8m overspent (2023 to 2024) | £1.8m underspend (2024 to 2025) | N/A | Tick | To improve | Tick |
