If you are asking for an extra green-lidded bin, please note that we only provide extra green-lidded bins for houses with six or more people living there, five or more people including a child/children in nappies, or where a resident has a medical condition that causes the production of extra waste. If you qualify for an additional green-lidded bin you will be given a small (140 litre) bin. You will only be given an additional bin where we are confident that every reasonable effort is being made to recycle or compost.
Each request for an additional bin will be assessed individually and a visit may be carried out by a waste officer to confirm your application. Applications will only be accepted by those living in the property, i.e. property owners or tenants. In the case of HMOs (Houses of multiple occupancy) applications can be made by property owners, tenants or landlords.
Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.