Find support from a delivery partner close to where you live by completing the Find Support section and pressing the search button. Contact your chosen Delivery Partner for an appointment. Most Delivery Partners can arrange appointments that can take place on the phone, virtually (i.e. via Zoom or Microsoft Teams etc), or face to face – whatever is your preference and based on the current COVID-19 restrictions.
Take along or show your ID documents so you can be registered to a programme and receive free support. You will be advised what to bring/show but these may include:
Name Example document: Passport
Age Example document: Birth Certificate
Address to show you are a resident of Coventry, Example document: utility bill
You may also be asked for other documents
Right to work in the UK if non-UK national
Employment status (if Unemployed or Long Term Unemployed)
Identity document examples
Full Passport (EU)
Full Passport (non-EU). Passport either endorsed 'indefinite leave to remain - proceed (settled status) or includes work or residency permits or visa stamps (unexpired) and all related conditions met.
Driving Licence – full or provisional
Proof of DWP benefit – award letter
Birth certificate / adoption certificate
Recent utility bill or bank letter
Visa or work permit
Letter from the UK Immigration and Nationality Directorate granting indefinite leave to remain (settled status)
Residency permits for foreign nationals (usually in a passport)
Marriage / civil partnership certificate (if partner has legal right to live in the UK and this can be evidenced).