We will be working on our online systems on Saturday 15 June so you may experience some disruption. We apologise for any inconvenience this may cause.
Your recycling bin is collected every fortnight - to find out when your collections are, please find your street in our directory.
Please put your bin out for collection by 7am at the kerbside with the handles facing the road.
Bins should be removed from the highway as soon as possible following collection (maximum 24 hours) and returned to your property.
Please note that your bins will not be collected if rubbish is compacted, bin lids can’t close or bins are too heavy to safely be collected. Please do not put plastic bags in your bin. If your bin has not been collected you should have received a bin tag informing you of the reasons why this has happened. If your bin has not been collected and you have not received a bin tag please visit the missed bins page to report it.
You can sign up for free email alerts for your street's collection via our bin collection calendar.
We have an app, Your Rubbish, that you can use to remind you to put out your bins on the right day, what you can put in your bins and more! Find out more about it on our Waste and recycling app page.
Please see the A-Z of rubbish and recycling if you are unsure of where an item should go.
Plastic carrier bags are made from a range of different plastics. The carrier bags can shred during the sorting process and end up in with the wrong type of plastic (contaminating the load). They can also become tangled around the sorting machinery which leads to further problems. Many larger supermarkets have recycling facilities for plastic bags.
Shredded paper is not suitable for recycling for a number of reasons including:
We would advise residents to only shred the part of the document that contains personal/sensitive information and dispose of this in the green lidded bin, alternatively it can be used for animal bedding or home composting.