Customer service and retail

15 May 2025

The Job Shop offers a safe and welcoming environment for those requiring support to find their next positive destination, whether that be employment, education or training.

General vacancy enquiries can be emailed to jobshop@coventry.gov.uk. A Job Coach will get back to you within one working day to discuss further vacancy details and help you to apply.

Please contact us by:

Email: jobshop@coventry.gov.uk
Phone: 024 7678 5740


97013: Retail Assistant

Salary: Depends on experience
Hours: Full time
Location: Coventry CV1

Vacancy details:

  • who is positive and upbeat, enjoys working with customers and is dynamic in the way they interact with people
  • who is organised with a good eye for detail.
  •  Must have previous retail experience. 
  • Someone with great communication skills, both verbally and written.

96805: Seasonal Team Leader

Salary: £12.21-£13.70
Location: Coventry 

Vacancy details:

  • Communication & Listening – Ability to engage and connect with Young People from all background
  • Understanding the challenges Young People face.
  • Developing activities that are fun, meaningful, and relevant
  • Working effectively with colleagues and partners.
  • Handling challenging situations with professionalism 
  • Reports directly to the Programme Coordinator.
  • Support and contribute where necessary to the wider work of the Operations Manager.
  •  Develop positive and professional relationships with any external agencies including programme commissioners. 

 

94015: Account Executive

Salary: £25,000 - £30,000 per annum
Hours: Full time 
Location: Coventry (Hybrid)

Vacancy details:

  • Bachelor's degree in business, marketing, or a related field preferred but not essential.  
  • To lead on outbound telesales calls to a provided data set alongside other self-created leads.
  • Achieve sales target numbers by winning sustainable regular print and post volumes.
  • Providing an excellent sales experience for customers giving accurate and timely information.
  • Share best practice with other colleagues in the same role.
  • Work alongside marketing and the wider sales team on campaigns to ensure we follow up timely.
  • Proven track record in selling/telesales.
  • Excellent knowledge of IT/Saas based solutions.
  • Background in solution-based selling
  • Knowledge of client communication markets/products an advantage.
  • An understanding of the importance of attaining revenue objectives. 

 

 

The Job Shop

Monday to Friday, 9.30am (Thursdays 10.30am) to 4.30pm.

Address: West Orchards Way
Coventry
CV1 1QX

Telephone: 024 7678 5740