Customer service and retail

27 May 2026

The Job Shop offers a safe and welcoming environment for those requiring support to find their next positive destination, whether that be employment, education or training.

General vacancy enquiries can be emailed to jobshop@coventry.gov.uk. A Job Coach will get back to you within one working day to discuss further vacancy details and help you to apply.

Please contact us by:

Email: jobshop@coventry.gov.uk
Phone: 024 7678 5740

99363: Charity Shop volunteer

Hours: Part time
Location: Central Six, CV3 6TA 
Salary: Volunteering 

Vacancy details:

  • Shop floor work
  • Till work Sorting donations Accepting donations from customers 
  • Tagging close Assistant in stock room

112986: Customer Experience Specialist 

Hours: Full time 
Location: Coventry
Salary: £26,500 per annum 

Vacancy details: 

  • This is the perfect role for someone who is early in their career but big on ambition.
  • Answer the phones with a smile you can actually hear. You aren't just answering queries; you are advocating for the customer and making them feel like our #1 priority.
  • Craft replies that are professional, clear, and full of personality.

Remember to also follow us on social media to be kept up to date with the latest vacancies.

The Job Shop

Monday to Friday, 9.30am (Thursdays 10.30am) to 4.30pm.

Address: West Orchards Way
Coventry
CV1 1QX

Telephone: 024 7678 5740