Customer service and retail

10 December 2024

We have now officially opened our brand new Job Shop!

We have included:

  • Better accessibility
  • Adaptable air-conditioned rooms
  • Opportunities for increased collaboration with employers and service providers
  • New registration and booking system - coming soon...

View our virtual tour.

The Job Shop offers a safe and welcoming environment for those requiring support to find their next positive destination, whether that be employment, education or training.

General vacancy enquiries can be emailed to jobshop@coventry.gov.uk.

A Job Coach will get back to you within one working day to discuss further vacancy details and help you to apply.

Remember to also follow us on social media to be kept up to date with the latest vacancies.

Please contact us by phone or email:

Email: jobshop@coventry.gov.uk
Phone: 024 7678 5740


87247: Retail Sales Associate

Salary: £23,500 per annum
Hours: Full time
Location: Coventry CV1

Vacancy details:

  • Greet customers warmly and provide assistance throughout their shopping experience.
  • Demonstrate excellent communication skills to cater to a diverse clientele.
  • Engage in upselling techniques to promote additional products and enhance sales opportunities.
  • Maintain an organised and visually appealing sales floor, ensuring that merchandise is well-displayed and stocked.
  • Handle customer inquiries efficiently, providing accurate information about products and services.
  • Process transactions accurately using the till system, ensuring basic maths skills are applied for cash handling.
  • Exhibit strong time management skills to balance multiple tasks effectively during busy periods.
  • Uphold high standards of phone etiquette when addressing customer calls or inquiries.

87834: Recruitment And Staffing Coordinator

Salary: £22,308 per annum
Hours: Full time
Location: Coventry CV2

Vacancy details:

  • Planning and carrying out scheduling of 600+ staff across various sites nationally.
  • Updating spreadsheets and in-house systems.
  • Liaising with clients over phone and email.
  • Communicating across all relevant departments pre and post event.
  • Sending out start times to staff, creating rota’s and timesheets.
  • Ensuring operations have all necessary paperwork for their event days.
  • Conducting remote site inductions.
  • Assisting the Operations and HR team with general performance management and HR issues.
  • Offering on the day support to the operations team, liaising between them and our casual staff.
  • Ensuring that the Recruitment KPI’s are tracked and met effectively.
  • Delivering face to face assessment days nationwide.
  • Ensuring that all recruitment processes are adhered to .
  • Other additional duties.

86631: Furniture Sales Consultant

Salary: National minimum wage with OTE (as much as £50k)
Hours: Full time
Location: Coventry, Bedworth, Nuneaton 

Vacancy details:

  • To be based at the store and support with the selling of all the items within the warehouse i.e. Furniture, beds and mattresses. 

84671: Electronic Gaming Host (Customer Service)

Salary: £11.45 per hour
Hours: Full time
Location: Coventry CV6

Vacancy details:

  • Demonstrates a willingness to be a team player, ensuring high customer service standards are delivered, which enhance the customer experience.
  • To be able to coach team members on electronic gaming, to encourage the promotion of the electronic gaming offer to a broader customer base.
  • Demonstrates an understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
  • Ensuring all customers & particularly electronic gaming customers receive excellent customer service, helping to facilitate their play, thus ensuring profitable admissions, supported by pre-approved promotions.
  • 40 hour contract As a 24 hour business there is not a set working pattern, the applicant would be expected to be fully flexible to work morning, afternoon and night shifts.

86170: Conference & Events Sales Executive

Salary: £25,000 - £35,000 per annum
Hours: Full time
Location: Coventry CV7

Vacancy details:

  • Proven background of sales along with excellent communication skills.
  • UK Drivers licence required.
  • Maintain and develop a relationship with booking agents and corporate organisations.
  • Develop effective relationships with clients, agents, and the operational department within the hotel.
  • Have excellent communication skills.
  • Been passionate about sales.

87618: Animal Care Assistant

Salary: National minimum wage
Hours: Full time
Location: Coventry CV5

Vacancy details:

  • Provide the highest possible standard of care for all animals under the branch care at all times.
  • Present a professional and friendly approach to customers and visitors to the centre both face to face, on the telephone and through e communication.
  • Treat all animals in the centre as individuals; provide care for, observe, manage and rehome them on this basis.
  • Ensure the physical, mental and social needs of the animals in our care are met to the highest possible standard.
  • Clean, disinfect and maintain animal accommodation to the standard set by the management team at the centre and in accordance with branch procedures, ensuring a balance between good hygiene and the welfare needs of the animal.
  • Provide food and clean water suitable to the needs of the individual animals.
  • Observe animals arriving at the centre identifying any behavioural or welfare needs during the intake process and report this to the centre management team.

The Job Shop

Monday to Friday, 9.30am (Thursdays 10.30am) to 4.30pm.

Address: West Orchards Way
Coventry
CV1 1QX

Telephone: 024 7678 5740