Self-treatment option for managing a rat infestation 

We offer a self-treatment option for residents with infestations of rats in Coventry.

How self-treatment works

Self-treatment means you will not need to wait weeks for an appointment with a pest controller. Instead, we deliver a 'Self-Treatment Pack' to your door within 2-3 days of your call for you to manage the infestation yourself. You will need to load the traps with food (such as peanut butter or chocolate spread) and be prepared to remove and dispose of any rats you catch. If you feel this is not the option for you, please book an appointment for a pest controller instead, but bear in mind, you will need to wait up to 6 weeks during busy periods.

This service is only available to Coventry residents, and is to be used domestically on your own property.

Before purchasing, we recommend viewing the instructional videos below to see how the traps work and see tips on how to set dispose of any rats you catch.

Self-Treatment Pack costs

The costs for this service are as follows:

  • £18.15 for a pack containing 2 traps
  • £30.25 for a pack containing 4 traps

Concessions rates are not available for this service and payment is made upon booking over the telephone.

Delivery of your pack

Delivery will take 2-3 working days after you have placed your order (potentially longer over Bank Holidays and Public Holidays). You cannot specify a delivery day and time when booking, if you are not in at the time of delivery, your pack (which will be bagged) will be left in your porch, outside your door or in an obvious safe place. The Council will not be held responsible for traps that go missing from your property, you will need to book and pay for another pack.

Book a self-treatment pack delivery

To book, please email with your name, address and telephone number and a member of the team will contact you on the next working day to take payment and confirm your order. You cannot book this service online.

We do not offer a refund on this service once your traps have been scheduled for delivery.

Customer Services

Open 9am–5pm Monday to Friday (excluding bank holidays). If you do need to call us, please try to avoid our busiest times of lunchtime and early afternoon. Many queries relating to Council Tax, benefits or bin and bulky waste collections can be dealt with directly by logging into My Account.

Telephone: 08085 834333